Privacy Policy

Dealzgreen Ltd (the “Company”, “we”, “us” or “our”) is committed to protecting and respecting your privacy. We operate exclusively in the United Kingdom and comply with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, services, or otherwise communicate with us.

Dealzgreen Ltd is registered at 513, The Kaizen, West Bromwich, Birmingham, UK B70 6BU.

Information We Collect

We collect and process information about you to operate our services and website effectively, to provide customer support, and to comply with legal obligations. This may include personal data such as:

• Contact details:

  Name, postal address, email address, and telephone number provided when you register, make a purchase, sign up for communications, or contact us.

• Account information:

  Details like username, password, transaction history, and payment card or bank account information needed to create and manage your account and process orders.

• Preferences and marketing data:

  Your communication and marketing preferences, and any information you provide for promotional or survey purposes.

• Technical and usage data:

  Your IP address, device identifiers, browser type, operating system, pages visited on our site, search queries, and cookies collected automatically to help us improve our website and services.

• Other information:

  Any other information you choose to provide, such as messages you send through our contact forms or to customer support.

All categories of personal data we collect are processed and stored securely within the UK. We do not share or process your personal data outside the United Kingdom.

How We Use Your Personal Data

We use your personal data to deliver and improve our services and website, to provide customer support, and to comply with legal requirements. Specifically, we may use your information to:

• Operate and administer your account, process your transactions (such as purchases, refunds, or cancellations), and fulfill any contracts you enter into with us.
• Provide the products or services you request, and manage or protect against fraud, illegal, or unauthorized activities.
• Send you service-related messages (such as confirmations, technical notices, updates, security alerts, and support messages) necessary for account or order management.
• Communicate with you about our products, services, promotions, or news that may interest you, but only where we have a valid lawful basis (for example, your consent). You can opt out of marketing communications at any time (see 'Your Rights' below).
• Improve, personalize, and analyze how you use our website and services (e.g., troubleshoot problems, conduct user testing, and gather analytics data). These activities are typically carried out on the basis of our legitimate interests in providing and enhancing our offerings.
• Comply with our legal and regulatory obligations (such as tax, accounting, anti-fraud, or consumer protection laws).

Marketing and Communications

By signing up or otherwise providing your contact details, you may receive marketing communications from us by email or SMS (text message). We comply with the Privacy and Electronic Communications Regulations (PECR), which sit alongside UK data protection law. This means we will only send you marketing messages electronically if you have explicitly consented to receive them, or if we have another lawful basis such as a “soft opt-in” (e.g., you have purchased from us and were given an opportunity to opt out of marketing at that time). You can withdraw consent or opt out of marketing communications at any time by following the unsubscribe link in the message or by contacting us directly.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, provide certain features, and gather analytics data about usage. Cookies are small files placed on your device that help us recognize you and remember your preferences. We use strictly necessary cookies for site functionality and may use analytics or advertising cookies to improve and personalize our content. You can manage or disable cookies via your browser settings. More information about our use of cookies and how to manage them is available in our Cookie Policy or via your browser settings.

Disclosure of Your Personal Data

We will not sell or rent your personal data to third parties. We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery and logistics partners, website hosting and IT service providers, analytics and marketing platforms. These service providers are only permitted to use your data in accordance with our instructions and for the purposes we have specified. We require all third-party processors to implement appropriate security measures and contractual safeguards to protect your data. At the end of their engagement with us, our service providers are required to delete or return all personal data to us.

All personal data processing by Dealzgreen Ltd and our service providers is performed within the UK. We do not transfer your personal data outside the United Kingdom, relying solely on UK data protection laws. If we were ever to transfer data abroad, we would ensure appropriate safeguards are in place to protect your privacy in accordance with UK GDPR.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, unlawful processing, accidental loss, destruction, or damage. These measures are designed in accordance with the UK GDPR security principle, which requires processing personal data securely by means of “appropriate technical and organizational measures”. We regularly review our security practices, use encryption where appropriate, and restrict access to personal data to those employees and providers who need it to perform their roles or provide their services.

Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. This means we generally retain account and transaction data for the duration of your relationship with us and for a reasonable period afterward (for example, to resolve disputes, enforce our legal rights, or comply with regulatory obligations). We routinely review our records and delete or anonymize personal data that is no longer needed.

Your Rights

Under UK GDPR, you have the right to:

• Be informed: We must be transparent about how we use your personal data. This privacy policy (and any other privacy notices we provide) is designed to give you the information you need.
• Access: You can request a copy of the personal data we hold about you (a subject access request) to check that we are lawfully processing it.
• Rectification: You can ask us to correct or update any personal data about you that is inaccurate or incomplete.
• Erasure: In certain circumstances, you can request that we delete your personal data (for example, if we no longer need it for the purpose it was collected, you withdraw consent, or you object and we have no overriding legitimate interest in continuing processing).
• Restrict processing: You can ask us to restrict the processing of your personal data in specific situations (for example, if you contest the accuracy or oppose processing pending verification of our legitimate grounds).
• Data portability: You can request that we provide you (or a third party you nominate) with a copy of your personal data in a commonly used, machine-readable format, where technically feasible.
• Object: You have the right to object to processing of your personal data for certain purposes, including direct marketing. If you object to processing for direct marketing, we will stop such processing immediately.
• Automated decision-making: You have rights in relation to automated decision-making or profiling when this significantly affects you (though we do not currently use this type of processing).

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact Dealzgreen Ltd at:

Dealzgreen Ltd, 513, The Kaizen, West Bromwich, Birmingham, UK B70 6BU.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. The effective date at the top of this policy indicates when it was last revised. Any updated policy will be posted on our website, and where appropriate, we will notify you of significant changes.